Legal

Privacy Policy

This privacy policy offers information about the data processing carried out for the group of people indicated in each chapter below.
In general, the treatments described in this privacy policy will be of application and responsibility of ABTIO, which is made up of the companies identified at the end of this privacy policy.

 

Responsible.

Identity: Enratio SA
NIF: : 30-70763348-0
Address: Carlos Pellegrini 1141, Autonomous City of Buenos Aires, Argentina.
Telephone contact: +54 011 5258-8100
Contact E-Mail: rgpd@abtio.com
Data Protection Officer: Nicolas Di Bona.

 

Purpose

At ABTIO we process the information provided by interested parties in order to manage their queries, send the information they request, provide interested parties with offers of products and services of interest by any means (postal, email, chat or telephone), as well as events that we organize.
We process your personal data for the following purposes:
In general:
• Respond to requests for information received through our contact channels, and through the forms on our website.
• Understand user behavior within the website in order to detect possible computer attacks on our website. For these purposes, we use the statistical information prepared by the Internet Service Provider.
Customers:
• Respond to requests made by users through our contact channels, and through the forms on our website.
• The provision of the services that you have hired from us, and the activities that derive from them (administration, billing, accounting, project development).
• The management of the commercial relationship.
• The sending of commercial communications, news and updates, as well as events organized by ABTIO that may be of interest to you.
• Carry out quality surveys that allow us to evaluate our services.
• Attend and resolve incidents and claims.
• Comply with the obligations established by law.
• Understand the behavior of the user within the web page in order to detect possible computer attacks on our website. For these purposes, we use the statistical information prepared by the Internet Service Provider.
Providers:
• The management of the commercial relationship and the activities derived from purchasing management or the acquisition of services from third parties (administration, billing, accounting, purchasing management).
• Attend and resolve incidents and claims.
• Comply with the obligations established by law.
Partners:
• The sending of commercial communications, news and updates, as well as events organized by ABTIO that may be of interest to you.
• The management of the collaboration relationship, and the activities derived from these collaborations (services, advice, accompaniment, participation in events).
Candidates for job offers:
• Manage your application for the applied offer.
• Communicate with you to inform you of the status of the recruitment process and your candidacy in it.
• Sending communications news and developments in the sector, and on recruitment at ABTIO.
• Sending invitations to events organized, promoted or collaborated by ABTIO.
Event attendees::
• Manage the participation and attendance of people interested in events organized, promoted or collaborated by ABTIO.
• The sending of commercial communications, news and updates, as well as events organized by ABTIO that may be of interest to you.
Complaints channel:
• Processing of personal data in order to manage the internal complaints channel, investigate the facts and propose resolution measures.

 

Veracity of the Data

The interested party guarantees that the data provided is true, exact, complete and up-to-date; committing to inform of any change regarding the data provided, through the channels enabled for this purpose. He will be responsible for any loss or damage, both direct and indirect, that may be caused as a result of breaching this obligation.
In the event that the USER provides data from third parties, he declares that he has the consent of the interested parties and undertakes to transfer the information contained in this clause, exempting the organization from any liability derived from the lack of compliance with this obligation. .

 

Storage time of your data

The personal data provided will be kept as long as the commercial relationship is maintained or as long as its deletion is not requested by the interested party. In addition, the data will be deleted after a period of 10 years from the last confirmation of interest.

 

Legitimation

The legal basis for which we carry out the treatment is your explicit, free and informed consent. The prospective offer of products and services is based on the consent that is requested, without in any case the withdrawal of this consent conditioning the execution of the contract.

 

Recipients

The data will not be transferred to third parties, except in cases where there is a legal obligation and they will be accessed on behalf of the treatment of the web technician, hosting and email provider.
In some cases, the data will be communicated to other ABTIO companies for internal administrative purposes, including the processing of personal data of clients or employees.
ABTIO has a mandatory code of ethics for all employees, as well as a supplier approval system that guarantees their trust and responsibility.
ABTIO hosts its website on its own infrastructure under the Service Level Agreements, confidentiality and data processing.

 

Rights

The interested party may exercise the following rights:
• Right of Access: right to request information from the person responsible for a file on whether your personal data is being processed. If so, obtain information about your specific personal data and the treatment that ABTIO has carried out or is carrying out, as well as, among other things, the information available on the origin of said data and the recipients of the communications made or planned from the themselves.
• Right of Rectification: right that allows the affected person to request the modification of data that is inaccurate or incomplete.
• Automated Individual Decisions, right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects on him or significantly affects him in a similar way.
• Right of Limitation: right to suspend the processing of the user’s personal data in certain cases.
• Right of Deletion or Oblivion: right to delete the personal data of the interested party.
• Right of Portability, right to request the data controller to provide personal data in a structured and clear format, likewise or to another controller. Whenever technically possible, the Data Controller will directly transmit the data to that other controller.
• Right of Opposition: right of a person to oppose the processing of their personal data or the cessation of their processing by ABTIO.
However, if at any time you have provided personal data to ABTIO by other means, you can at any time exercise your rights of access, rectification, cancellation and opposition, either by email to rgpd@abtio.com, or by written communication to:
ABTIO – GDPR, Carlos Pellegrini 1141, 6th Floor, 1009 Autonomous City of Buenos Aires, Argentina.
ABTIO may request a copy of your ID, Passport or equivalent document in order to prove your identity if necessary.
ABTIO will analyze your request and/or claim to give you an answer and solve the incident as soon as possible. The maximum response period will be 30 days from receipt, and can be extended for a maximum period of 2 months whenever necessary.
If you still consider that your personal data has not been processed appropriately, you can submit a claim to the competent control authority.

 

Origin

The personal data that we process at ABTIO comes from the interested parties who have provided us with their data.
The categories of data that are processed are:
• Identification data
• Postal or electronic addresses
• Commercial information
No specially protected data is processed in any case.

ABTIO is composed of:
ABTIO is made up of the following companies: Enratio SA, Absis Consulting SA and Absis Consulting SL

 

Use of cookies on abtio.com

In accordance with the Spanish regulations that regulate the use of cookies in relation to the provision of electronic communications services, contained in Royal Decree Law 13/2012 of March 30, we inform you about the cookies used on the ABTIO website and the reason for its use. Likewise, it informs you that by browsing the Website you are giving your consent to be able to use them.

 

What are cookies?

A cookie is a file that is downloaded to your computer when accessing certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way in which you use your equipment, they can be used to recognize to user. Cookies are only associated with an anonymous user and their computer or device and do not provide references that allow their personal data to be known.

 

Cookies affected by the regulations and exempt cookies

According to the EU directive, the cookies that require the informed consent of the user are analytical cookies and advertising and affiliation cookies, excepting those of a technical nature and those necessary for the operation of the website or the provision of services. expressly requested by the user.

 

Cookie types

a) Depending on the entity that manages them, there are own Cookies (those that are sent to the user’s terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided) and third-party (the that are sent to the user’s terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through cookies).
b) Depending on the time they remain active, there are session ones (designed to collect and store data while the user accesses a web page) and persistent ones (in which the data is stored in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie -it can range from a few minutes to several years-).
c) Depending on the purpose for which they process the information they collect, they may be:
• technical cookies(necessary for the use of the website and the provision of the contracted service),
• Personalization cookies(which allow the user to access the service with predefined characteristics, such as language, browser type, regional configuration, etc.)
• Analysis cookies(they collect information on the use made of the web),
• advertising cookies(they collect information about the preferences and personal choices of users),
• affiliate cookies(they allow monitoring of visits from other websites, with which the website establishes an affiliation contract).

 

Types of cookies used by this website

The cookies used on our website are session and third-party, and allow us to store and access information related to the language, the type of browser used, and other general characteristics predefined by the user, as well as to follow and analyze the activity carried out by the user. carried out to improve and provide our services in a more efficient and personalized way. The cookies used are, in any case, temporary, with the sole purpose of making browsing more efficient. In no case do these cookies provide personal data by themselves and they are not used to collect them.
The use of cookies offers advantages, such as:
• It facilitates the user navigation and access to the different services offered by this website;
• It avoids the user having to configure the predefined general characteristics each time he accesses the website; and
• It favors the improvement of the operation and of the services provided through this website, after the corresponding analysis of the information obtained through the installed cookies.
When accessing our website, you are informed that if you continue browsing, various third-party cookies will be installed, thus consenting to the installation of certain cookies that will have the sole purpose of recording access to our website for anonymous statistics on visits. collecting information always anonymously. It is not necessary to accept the installation of these cookies, you can also browse our entire website.
In various sections of our website, social network cookies may be installed, specifically the following:
• Linkedin cookie, according to the provisions of its page on the use of cookies.

 

Revocation

You can access your browser settings at any time, accepting or rejecting all cookies, or selecting those whose installation you accept and which you do not, by following one of the following procedures, which depends on the browser you use:

Google Chrome
Settings > Show advanced options > Privacy (Content settings) > Cookies:
https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=es

Microsoft Internet Explorer
Internet Options > Privacy > Advanced:
https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies

Firefox
Options > Privacy > Cookies:
https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias

Safari, iPad and iPhone:
Preferences > Privacy
https://support.apple.com/es-es/my-support

 

These browsers are subject to updates or modifications, so we cannot guarantee that they will fully adjust to the version of your browser. It may also be that you use another browser not covered by these links. To avoid these mismatches, you can access it directly from the options of your browser, generally in the “Options” menu in the “Privacy” section. (Consult your browser’s help for more information).

 

Deactivation/activation and deletion of cookies

To restrict or block cookies, it is done through the browser settings.
If you do not want websites to place any cookies on your computer, you can adjust your browser settings so that you are notified before any cookies are placed. Similarly, you can adapt the settings so that the browser rejects all cookies, or only third-party cookies. You can also delete any of the cookies that are already on your computer. Keep in mind that you will have to separately adapt the settings of each browser and equipment you use.
Please note that if you do not wish to receive cookies, we can no longer guarantee that our website will function properly. Some site functionality may be lost and you may no longer be able to view certain websites. Also, rejecting cookies does not mean that you will no longer see advertisements. The ads simply won’t match your interests and will repeat more frequently.
Each browser has a different method to adapt the configuration. If necessary, consult the browser’s help function to set the correct settings.
To disable cookies on your mobile phone, see the device manual for more information.
You can obtain more information about cookies on the Internet,http://www.aboutcookies.org/.
Given the way the Internet and websites work, we do not always have information about cookies placed by third parties through our website. This applies especially to cases where our website contains what are called embedded elements: texts, documents, images or short movies that are stored elsewhere, but are displayed on or through our website.
In case you come across these types of cookies on this website and they are not listed above, please let us know. Or contact the third party directly to request information about the cookies it places, the purpose and duration of the cookie, and how it has ensured your privacy.